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Chief Executive Officer Bill Carpenter, welcomes your comments, ideas and suggestions on how to further improve RTS bus service.
The next customer town meeting is scheduled for May 23, 2012 from 6pm-7:30pm at the Winton Branch Library, 611 N. Winton Road, Rochester, NY 14609.
Call Customer Service at (585) 288-1700 or TTY (585) 654-0210 for schedule information.
ROUTE CHANGES
Effective Monday, April 2
Route 11 S. Clinton - Due to construction
Routes Temporarily Discontinued
· Route 11A Out South Clinton in Goodman
· Route 11B Out Goodman in South Clinton
Two NEW Temporary Routes:
· 11C S. Clinton to Lac De Ville and Clinton Crossings; which will then return direct to downtown via S. Clinton Ave.
· 11G Goodman to Rochester Psychiatric Hospital, MDC and the Veterans Administration Center; which will then return direct to downtown via Goodman St. and S. Clinton Ave.
There will be NO service along Westfall Road
IMPORTANT WEEKEND SCHEDULE CHANGES!
Effective Monday, April 8
Attention Route 4 Hudson customers & Route 4/2 or 2/4 Genesee/Thurston customers, please click HERE for important schedule change information.
Attention Route 9 Jay/Maple customers & Route 2/9 or 9/2 Bay/Parsells customers, please click HERE for important schedule change information.
Attention Route 8 East Main customers & Route 8A/B Chili/Genesee Park Blvd. customer, please click HERE for important schedule change information.
Attention Route 6 Jefferson & Clifford customers, please click HERE for important schedule change information.
Questions? Please contact Customer Service at (585) 288-1700 or (888) 288-3777.
WHERE'S MY BUS(WMB) IS HERE!
You can now track your RTS bus via text message and/or email!
Click here for printable instructions and frequently asked questions!
To get a tutorial on the new WMB system click here to view the youtube video!
SCHEDULE CHANGES EFFECTIVE JANUARY 2
New Services!
Route 2 Parsells -Empire BINGO
Route 3 Lyell - Unity Chemical Dependency
Hildbrandt Hospice
Route 6 Clifford - Shire at Culverton
N3 NAZ Friday Night Express
TE3 RIT Tiger East End Express
Please contact Customer Service at 585-288-1700 or TTY 585-654-0210 with any questions or concerns.
ROUTE 9 CHANGES
There are new expanded times serving Buffalo Road from Mt. Read Blvd. to/from Westmar Plaza.
Click HERE for the current schedule.
Contact Customer Service with any questions or concerns.
ATIS Sign Locations:
RIT- Gleason Circle
RTS Station (East Main Street)
Main and Franklin Westbound
Main and Clinton Westbound Liberty Pole
Main and Clinton Eastbound Lincoln Tower
Main and St. Paul Westbound
Main and St. Paul Southbound
Main and State Westbound
Main and Aqueduct Eastbound
Main and South Eastbound (Convention Center)
Main and Stillson Eastbound
Greece Ridge Mall
Park Point 600
Park Point 700
Notice to Customers
All strollers must be folded and all grocery carts and carry on items must be secured to keep aisles and exits clear. Its the law! (DOT Regulation 392.62)
Schedule Changes
RTS bus schedules change four times a year as routes are constantly being re-evaluated to better serve our customers. Schedules are updated January, April, end of June and September. For advisement of schedule changes, contact Customer Service at 585-288-1700 or TTY 585-654-0210.
 Click on the photo above to link to the RTS Transit Center page.
If you prefer to purchase your RTS passes from any of our retail locations, click on the bus pass above for a complete list.
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