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For assistance with your online purchase, please contact the Customer Service Call Center at (585) 288-1700 or 1-888-288-3777 (VOICE) and (585) 652-0210 (TDD) Monday through Friday from 7 am to 6 pm Eastern Standard Time. To send a request electronically, please use our
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Rochester Genesee Regional Transportation Authority - 1372 East Main St. - Rochester, NY 14609 - P: 585-654-0200
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